Insurance

Insure it. Ship it. Done.

Cargo insurance is an important decision when you are shipping or transporting goods. Importers and exporters are exposed to financial impact if the shipment is lost or damaged during transportation. Cargo may be damaged by an accident or a natural disaster at any of the points from origin to destination. You may think some cargo is less prone to damage however the risk of theft or damage from weather events still exists.
 
Northern Air cargo’s insurance is backed by a leading name in the shipping insurance industry, Seven Seas Insurance Company, inc. Securing the coverage is easy and in the unfortunate event of a loss, the claim process is fast and reliable. Starting at a minimum of $7.50, you can cover your entire shipment from drop off to pick up. Insurance covers the replacement value of your freight as well as the shipping cost. To be eligible, all items must be properly packaged and insurance must be purchased prior to shipment.
 
Insurance Rates
$1.50 per $100 of insured value
Minimum premium per air waybill is $7.50
See a Customer Service agent if you have questions.
 
Certain commodities are excluded from coverage. For a listing of these items, please click here.

About Seven Seas

Seven Seas Insurance Company has been offering cargo insurance since 1967. You can feel comfortable in knowing that Seven Seas Insurance has received an A (Excellent) rating from AM Best, the leading provider of ratings on the worldwide insurance industry.
Seven Seas offers:
  • Ocean Cargo Insurance
  • Inland Cargo Insurance
  • Air Cargo Insurance
  • Efficient Claim Processing
  • Competitive Rates
  • 100% Assumption of Risk
  • Customized Policies

Declared Value

Declared value is another option to insure you cargo shipment. It allows our customers to declare a value for their shipment that exceeds our legal carrier liability (.50 cents/lb.) Any customer who wants to declare a value and pay for valuation ($1.50 / $100 of declared value) is covered for loss or damage up to, but not exceeding the total declared value. It can provide an affordable and easy way to provide coverage for cargo shipments.
 
While declared value does raise the level of protection, in order for a claim to be paid the shipper must prove negligence on the carrier’s part. Northern Air Cargo is not obligated to pay claims they did not cause or contribute to. Therefore, events such as an Act of God, Vandalism, Terrorism and Theft are not covered and any claims would be denied.
 
The shipper must also provide reciept of the original purchase to be paid the claim. If the Declared Value is different than the receipt value, Northern Air Cargo will only pay out the original purchase price as listed in the reciept.

Insurance FAQs

What happens when cargo is damaged?

Accidents happen. Law and tariff restrictions limit the liability of the Carrier, especially for loss and/or damage beyond the Carrier’s control (For example: Acts of God). Reliable cargo insurance is a convenient solution to this.

By choosing insurance cargo is protected against all risk of physical loss or damage from any external cause.

What is the coverage when the cargo is insured with NAC?
  • Cargo is protected against “All Risk” of physical loss or damage from any external cause irrespective of percentage of loss.
  • Coverage commences from the time goods are delivered to the air carrier and continues in force during the ordinary and customary course of transit to the final destination.
  • Coverage ceases 45 days after aircraft discharge or upon delivery, whichever occurs first. Coverage for perishables, flowers and live plants ceases at midnight on day of discharge from aircraft.
  • There is no deductible.
How is cargo insured?

Cargo is insured for the value of the goods + freight charges + 10% and this is referred to as the Total Insured Value. The same insured value calculation is used for claim settlements.

What cargo can I insure?

Commercial merchandise, used cargo in good condition and other lawful merchandise are all eligible for insurance. Cargo must be properly packaged. Perishables must be properly packed, pre-chilled and prepared to withstand the duration of the trip.

Are there excluded commodities?

The following items do not qualify for this insurance:

  • Fine artwork – paintings, drawings, statues, rare books and other works of art.
  • Fine jewelry, fine watches.
  • Precious stones, diamonds.
  • Precious metals and bullion (Gold, platinum, silver, and other precious metals or articles).
  • Money and currency in any form (including phone cards and gift cards).
  • Accounts, bills, deeds, notes, securities, stock certificates, trading stamps, valuable papers or documents, evidences of debt, letters of credit, tickets, passports, manuscripts, mechanical drawings.
  • Recorded or electronic data and media.
  • Contraband or property in the course of illegal transportation or trade.
  • Furs / Animal Hides
  • Live animals
  • Perishables carried in dry container
  • Cadavers and or bodily fluids
  • Pianos
What is the process for filing claims?

In the unfortunate event of a loss, we promise a fast claim resolution. Please contact Customer Service at 1-800-727-2141 for details on how to get the process started.

NORTHERN AIR CARGO

Cargo Experts

At Northern Air Cargo, we provide an exceptional team of shipping experts that can get your cargo where it needs to be, on time. With our partner carriers, we cover more of Alaska, providing connecting services from our hub communities. NAC specializes in transporting all kinds of freight including vehicles, oversized freight, declared hazardous materials, and live animals. Our team is ready to help you with your cargo and shipping needs.
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Headquarters
Northern Air Cargo, LLC (NAC) is headquartered in Anchorage, Alaska, and serves communities across
the state and beyond.
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Where to find us?
NAC Anchorage Hub Address:
Cargo Facility
3900 Old International Airport Road
Anchorage, AK 99502
Administrative Offices
4510 Old International Airport Road
Anchorage, AK 99502
NAC Miami
1701 NW 63rd Avenue, Bldg 712
Miami, Florida 33126